News

 To better serve its growing international clientele, Shanghai Qinlan Technology Co., Ltd. has overhauled its logistics and customer support infrastructure. The company announces the launch of a new global shipping program with fully tracked, insured delivery and a completely redesigned, multilingual customer support portal.

Understanding that purchasing a high-value, intricate model ship can be a significant decision, Qinlan has invested in a seamless post-purchase experience. The new global shipping partners specialize in handling delicate items, ensuring that every model arrives in perfect condition, no matter the destination.

The new online support portal features an extensive knowledge base with assembly videos, troubleshooting guides, and FAQs. Customers can now easily order spare parts, schedule a video call with a technical support specialist, and track their service tickets in real-time. This 24/7 accessible system provides peace of mind and builds long-term trust with customers.

“We don’t consider our job done once a model is sold,” emphasized [Spokesperson Name], Director of Customer Experience. “The relationship with our customers is paramount. By offering robust global shipping and unparalleled support, we ensure that the joy of owning a Qinlan model is unmatched from the moment of purchase throughout a lifetime of enjoyment.”